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Description de l’offre d’emploi

Avra Imperial is a 5* hotel located in Kolymvari Chania Crete.  Avra imperial hotel has 328 rooms & suites - 118 shared & private pools, 5 restaurants & 4 bars, Wellness & Fitness Center, State-of-the-art Conference Center, Activities for children & adults and 
Weddings, Meetings & Special Events services.

 Main responsibilities of Front Office agents (Receptionist & Concierge) are:

  • Warmly greet and welcome guests upon their arrival
  • Efficiently handle guest registration and check-in processes
  • Manage incoming calls, providing professional assistance and direction
  • Accurately process guest payments and manage billing and room charges.
  • Deliver precise information in-person, and via phone/email.
  • Conduct guest check-outs and maintain an organized reception and front desk area.
Exigences professionnelles
  • Proven experience as a Receptionist in a 5-star hotel environment or similar role
  • Fluent in English
  • Computer savvy 
  • Excellent communication and interpersonal skills
  • A team player with a strong customer service orientation.
Atout

Knowledge of a German and French language will be considered as an advantage

Avantages
  • Accommodation and 3 meals per day
  • Positive work environment & training
  • Uniforms
Informations détaillées relatives à ce poste
Secteur professionnel:
Domaine d’enseignement:
Work experience:
Work experience is required
Durée de l’expérience professionnelle:
Between 2 and 5 years
Compétences linguistiques:
  • English
  • Fluent
  • Greek
  • Fluent
Required skills:
English
Fourchette salariale (Mensuellement):
Not provided (Net pay)
Date of expiry:

About organisation

OUR PHILOSOPHY, OUR PEOPLEPlacing guests at the center of our core values, the main goal of Avra Collection is to provide our guests an exceptional and personalized experience offering remarkable, world class services in the finest surroundings.Combining the philosophy and warmth of traditional Greek hospitality with our people’s strong work ethic, ideals and integrity, we aim at offering only… Pour en savoir plus