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Descrizione dell’offerta di lavoro

Avra Imperial is a 5* hotel located in Kolymvari Chania Crete.  Avra imperial hotel has 328 rooms & suites - 118 shared & private pools, 5 restaurants & 4 bars, Wellness & Fitness Center, State-of-the-art Conference Center, Activities for children & adults and 
Weddings, Meetings & Special Events services.

 Main responsibilities of Front Office agents (Receptionist & Concierge) are:

  • Warmly greet and welcome guests upon their arrival
  • Efficiently handle guest registration and check-in processes
  • Manage incoming calls, providing professional assistance and direction
  • Accurately process guest payments and manage billing and room charges.
  • Deliver precise information in-person, and via phone/email.
  • Conduct guest check-outs and maintain an organized reception and front desk area.
Requisiti professionali
  • Proven experience as a Receptionist in a 5-star hotel environment or similar role
  • Fluent in English
  • Computer savvy 
  • Excellent communication and interpersonal skills
  • A team player with a strong customer service orientation.
Requisiti preferenziali

Knowledge of a German and French language will be considered as an advantage

Vantaggi
  • Accommodation and 3 meals per day
  • Positive work environment & training
  • Uniforms
Dettagli dell’impiego
Campo d’occupazione:
Education field:
Esperienza lavorativa:
Work experience is required
Durata dell'esperienza lavorativa:
Between 2 and 5 years
Competenze linguistiche:
  • English
  • Fluent
  • Greek
  • Fluent
Required skills:
English
Fascia salariale (Mensile):
Not provided (Net pay)
Date of expiry:

About organisation

OUR PHILOSOPHY, OUR PEOPLEPlacing guests at the center of our core values, the main goal of Avra Collection is to provide our guests an exceptional and personalized experience offering remarkable, world class services in the finest surroundings.Combining the philosophy and warmth of traditional Greek hospitality with our people’s strong work ethic, ideals and integrity, we aim at offering only… Per saperne di più

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