Description de l’offre d’emploi
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Input and access data in reservation system.
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
  • Follow proper escalation procedures when addressing guest concerns.
Exigences professionnelles

Elegível para Estágio IEFP

Avantages

- Todas as refeições no nosso refeitório estão incluídas

- Parque de estacionamento sujeito a disponibilidade

- Várias atividades TakeCare incluindo a Semana de Apreciacão do Empregado e celebrações mensais

- Oportunidades de carreira dentro da Marriott International

- Foco na formação e on-the-job training com acompanhamento das chefias

Informations détaillées relatives à ce poste
Secteur:
Accommodation and food service activities
Secteur professionnel:
Hotel receptionists
Work experience:
Work experience is not required
Compétences linguistiques:
  • English
  • Very good
  • Portuguese
  • Very good
Fourchette salariale:
Not provided
Date of expiry:
Link for more information:
Marriott Careers Job Offer

À propos de l’entreprise

As the #1 leader in hospitality worldwide, Marriott International has 8,000+ hotel properties and 30 top hotel brands. We’re in 138+ countries and territories, and we’re still growing. Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours too! Lisbon Marriott Hotel is the biggest hotel in… Pour en savoir plus