Opis oferty pracy
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Input and access data in reservation system.
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
  • Follow proper escalation procedures when addressing guest concerns.
Wymagania dotyczące stanowiska

Elegível para Estágio IEFP

Benefity

- Todas as refeições no nosso refeitório estão incluídas

- Parque de estacionamento sujeito a disponibilidade

- Várias atividades TakeCare incluindo a Semana de Apreciacão do Empregado e celebrações mensais

- Oportunidades de carreira dentro da Marriott International

- Foco na formação e on-the-job training com acompanhamento das chefias

Szczegółowe informacje o ofercie pracy
Sektor:
Accommodation and food service activities
Pole zawodu:
Hotel receptionists
Work experience:
Work experience is not required
Umiejętności językowe:
  • English
  • Very good
  • Portuguese
  • Very good
Widełki wynagrodzeń:
Not provided
Date of expiry:
Link for more information:
Marriott Careers Job Offer

O przedsiębiorstwie

As the #1 leader in hospitality worldwide, Marriott International has 8,000+ hotel properties and 30 top hotel brands. We’re in 138+ countries and territories, and we’re still growing. Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours too! Lisbon Marriott Hotel is the biggest hotel in… Dowiedz się więcej