Job offer description
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type.
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Input and access data in reservation system.
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
  • Follow proper escalation procedures when addressing guest concerns.
Job requirements

Elegível para Estágio IEFP

Benefits

- Todas as refeições no nosso refeitório estão incluídas

- Parque de estacionamento sujeito a disponibilidade

- Várias atividades TakeCare incluindo a Semana de Apreciacão do Empregado e celebrações mensais

- Oportunidades de carreira dentro da Marriott International

- Foco na formação e on-the-job training com acompanhamento das chefias

Job details
Sector:
Accommodation and food service activities
Occupation field:
Hotel receptionists
Work experience:
Work experience is not required
Language skills:
  • English
  • Very good
  • Portuguese
  • Very good
Salary range:
Not provided
Date of expiry:
Link for more information:
Marriott Careers Job Offer

About company

As the #1 leader in hospitality worldwide, Marriott International has 8,000+ hotel properties and 30 top hotel brands. We’re in 138+ countries and territories, and we’re still growing. Marriott International has long believed in the power of our associates to shape our future. And now, part of that exciting future could be yours too! Lisbon Marriott Hotel is the biggest hotel in… Find out more