Beschreibung des Stellenangebots

▷ You are responsible for our service and support department and organize
independently organize the Heldesk and call-out service.
▷ You will support our German-speaking and international customers in solving user problems and
user problems and technical issues.
▷ To this end, you will work closely with our application and control development
as well as with the support department of our parent company.
▷ Your tasks will also include ...
▷ Escalation management.
▷ Management and prioritization of support tickets.
▷ Sales support for the service business and after sales.
▷ Ideally, you already have professional experience in service and support or a comparable professional field.
comparable professional field.
▷ Experience in logistics is an advantage.
▷ Good communication and expression skills as well as a service-oriented
way of working.
▷ You have the ability to record complex technical issues both orally and in writing.
verbally.
▷ Good written and spoken German and English skills.
▷ Willingness to travel worldwide. (<10%)

Anforderungen an die Stelle

see above

Angaben zur Stelle
Branche:
Manufacture of other transport equipment
Berufsfeld:
Administrative and commercial managers
Bildungsbereich:
Not known or unspecified
Work experience:
Work experience is required
Dauer der Berufserfahrung:
Up to 2 years
Sprachkenntnisse:
  • German
  • Good
  • English
  • Fair
Gehaltsspanne:
Not provided
Date of expiry:
Link for more information:
jobsite

Über das Unternehmen

iSS Automation develops and implements individual control and software solutions for intralogistics. Our systems are used in sorting systems worldwide in numerous industries, such as the textile industry and by CEP service providers. The team around company founder Paul Mess has been on a growth trajectory since 2012, taking on every intralogistics challenge - from conveyor lines in all… Erfahren Sie mehr