Support Engineer Middleware & Integration (Dynatrace)

Do you like to pay attention to business-critical applications ? Do you have a helicopter view to translate business needs into technology ? Do you get a thrill to find the perfect way to monitor applications ? Are you fan of automating things ? Then Cegeka has a tailored challenge for you! Cegeka is a leading ICT company that provides quality solutions to its customers. We always strive for a customized solution, the ideal match to help the customer achieve their goals. We also seek this match when expanding our team. Competencies and character are essential to us, along with experience and ambitions. Cegeka continuously invests in talent management to ensure that every employee can fulfil their potential.

• You will be part of a team of specialists responsible for setting up, configuring, maintaining, and optimizing the application management platform.
• As a hands-on expert, you proactively engage with the customer, ensuring 24/7 uptime.
• You collaborate with the customer to define optimal monitoring.
• Your strong communication skills play a vital role in customer contact and collaboration with different teams involved. Together, you strive for ultimate customer satisfaction.
• You contribute to system automation
• You independently take on projects regularly.
• You are eager to learn, enjoy expanding your knowledge, and share it with colleagues through accurate and up-to-date documentation.

• You have knowledge and/or experience in one or more of the following knowledge areas preferably on Unix/Linux, Wintel platforms are also relevant but majority of the work is Linux based : Dynatrace products, PKI/SSL, Software development, Tomcat, apache, weblogic, JBoss, Containers, Scripting, Java, Thaler (Sopra banking software),.net
• You have a broad knowledge on infrastructure (helicopter view) and understand how all elements are working with each others
• You have experience in software development either as a developer or by working close to developers (Technical Application Management, Application Servers, DevOps team,…)
• You can work independently but also enjoy teamwork.
• You feel comfortable in Cegeka's result-oriented, no-nonsense approach..
• You tackle problems like a true entrepreneur and think customer-oriented when suggesting improvements.
• Above all, you are extremely eager to learn, driven, and enthusiastic, with a passion for both IT technology and the customer..
• You are fluent in English. Dutch and French knowledge are an asset
• You have completed higher education (Bachelor's or Master's degree).

• We ask a lot (of talents) of you. Fortunately, you also get a lot in return!
• You will join a Top Employer!
• A competitive salary completed with fringe benefits. An electrical company car with charging card or mobility budget, luncheon vouchers, eco vouchers, interesting group and hospitalisation insurance, a mobile phone subscription, flat-rate expense allowances, a powerful laptop and the opportunity to give your salary package a personal touch thanks to our Flex Reward Plan.
• Flexible working hours and a nice work/life balance.
• A top team: in which new fresh ideas and initiatives are always welcome! Team events, monthly happy hours and an always legendary company party are also part of this.
• Continuous learning: through innovation centres, reading groups, knowledge sharing meetings, hackathons, participation in conferences and external training courses, we focus on knowledge sharing and learning.
• Opportunity to grow: depending on your own interests and initiatives, Cegeka offers various horizontal and vertical career paths.
• Hybrid working: you work from a Cegeka office in your area (Hasselt, Leuven, Antwerp, Ghent), are prepared to regularly travel to the HQ in Hasselt, combined with working from home.
• We value sustainability by pursuing carbon neutrality with the electrification of our vehicle fleet and an eco-friendly data center. We develop innovative solutions with a positive impact on the environment, people and society, and strive for an inclusive and diverse work environment where everyone is valued and heard.