IT-Support-Specialist (m/f/d) 2nd Level
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Descrição da oferta de emprego
On behalf of our partner company in Munich, we are looking for you as soon as possible as “IT Support Specialist (m/w/d)”.
YOUR TASKS
- As 2nd-Level IT Support (m/w/d) you will support employees as well as connected sites and companies with technical IT requests in the client environment
- You ensure stable and smooth operation of workstation and client systems in day-to-day IT operations
- In addition, you will analyze disruptions in IT operations and resolve incidents and service requests efficiently and sustainably
- You will handle and resolve technical queries through a ticketing system and work closely with adjacent IT teams
- In addition, you will be the central point of contact in 2nd-level support and ensure service-oriented communication
Do you find the job profile interesting? Then we look forward to receiving your application. Send us your documents.
If you have any questions, Simon Schneider is available on +49 (0)89 954 287 111.
Requisitos do cargo
- You have completed training as an IT specialist (m/w/d) system integration, IT salesperson (m/w/d), salesperson (m/w/d) for digitization management or a similar field
- You will bring a solid knowledge of Microsoft operating systems, Microsoft Office, networking technology and hardware
- Experience in IT support, particularly with ticketing systems, remote support and software distribution (e.g. B. Matrix42 / Empirum), is desirable
- You work in a structured, reliable and solution-oriented manner and are characterised by an independent understanding of new topics
- A very good knowledge of German and English, both spoken and written, completes your profile
Benefícios
- IG Metal Collective Agreement: Here you can expect flexible working hours with proportionate home office opportunity
- Onboarding: Your experienced colleagues are there to help you with advice and action during the induction process
- Health: Ergonomic workplaces and numerous sports and health opportunities ensure that you feel comfortable all around
- Development: Long-term job opportunity as well as numerous training and development opportunities
- Versatility: Enjoy exciting and varied activities in a dynamic environment
