Descrição da oferta de emprego

  • Be the warm welcome that kicks off a memorable guest experience 

  • Acknowledge IHG Rewards Club members and returning guests, in person or on the phone 

  • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay 

  • Handle cash and credit transactions 

  • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes 

  • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns 

  • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary 

  • Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed 

  • Take pride in your appearance and place as a brand ambassador 

  • Always know what events and activities are on the day’s schedule 

  • Jump into other ad-hoc duties when your colleagues need your help 

Detalhes da vaga
Setor:
Accommodation and food service activities
Domínio profissional:
Personal service workers
Work experience:
Work experience is not required
Competências linguísticas:
  • Portuguese
  • Fluent
  • English
  • Very good
Intervalo salarial:
Not provided
Date of expiry:

Sobre a empresa

InterContinental Cascais Estoril is a small and upscale 5 star hotel, set in the oceanfront of the Atlantic, on the “Portuguese Riviera”, a region full of beauty, history and warm weather.An unrivalled location to experience the serenity views and glamour of the bay, discover the fascinating coastline and natural surroundings or experience the famous fish and seafood specialties.At the hotel we… Saber mais