Customer Service - German speaker
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We are recruiting a customer service agent fluent in German for a hybrid role to assist consumers with questions and doubts when using the client's products and services. You'll resolve possible customer queries, recommend solutions, and guide product users through features and functionalities as per standard procedure.
A Day in the Life of...
· Respond to customer queries through phone and written channels in a timely and accurate way
· Report product malfunctions
· Encoding internal databases with information about consumers' requests
· Inform customers about new features, functionalities, and campaigns
What We Offer
· Flexible working environment
· Meal Card
· Flex Benefits
We're waiting for you!
What Will Make You Successful
· Advanced Spoken and Written Knowledge in German
· Experience as a Customer Support Specialist or similar CS role
· Multi-tasking abilities
