Sales & Customer Care Experiencer
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Yellowsquare Athens is seeking a Sales & Customer Care Experiencer to act as the bridge between guests, partners, and our Squares. The role includes handling B2B relationships with schools and travel agencies, managing guest inquiries and bookings, coordinating communication across locations, and supporting the Customer & Sales team in Italy. Ideal candidates have 2–3 years of experience in customer care, hospitality, or sales, fluency in Greek and English (Italian is a plus), strong communication skills, and confidence with PMS, OTAs, CRMs, and digital tools. We offer a full-time contract with rotating shifts, employee discounts, growth opportunities, and a dynamic international work environment. Perfect for someone who loves connecting with people and ensuring smooth, positive guest experiences.
- 2–3 years of experience in customer care, hospitality, or sales;
- Fluency in Greek and English (C1 level required), and Italian is highly valued;
- Strong interpersonal and problem-solving skills;
- Confidence using property management systems (Clock), OTA extranets, CRMs, Google Workspace, and possibly channel managers;
- Ability to work well in a team while also being independent when needed;
- Availability to work full-time from our Athens office.
- Full-time contract;
- 40 hours per week on a rotating Monday–Sunday schedule;
- Employee discounts;
- An international and energetic workplace;
- Space to grow through professional development and internal mobility;
- A passionate team that loves what they do and makes things happen.
