Descrizione dell’offerta di lavoro

As a Guest Service Telephone Operator you offer a diversified and responsible job in the heart of our hotel.

You are the interlocutor for our guests on the phone and among other things:

  • Forwarding of guest requests via IT system HotSOS in close cooperation with all departments
  • Accept and forward internal and external calls
  • Telephone and personal advice to guests
  • Independent control and processing of email request

Requirements:

  • An open and warm personality that enchants our guests with his / her voice
  • Very good German and English skills
  • A good sense for details and for the needs of our guests
  • Enjoying the telephone and dealing with people from different cultures
  • Good Communication skills
  • High level of empathy
  • Teamwork and organizational skills

What we can offer:

  • a dedicated and welcoming team in a forward-thinking company with worldwide career opportunities
  • Varied internal training and cross training opportunities
  • Cheap job ticket for the monthly use of public transport in Frankfurt and surrounding areas
  • Our employee canteen with healthy all-round catering
  • Numerous reductions in nearby shops on clothing, pharmacies, shoes, hairdressers and many more
Dettagli dell’impiego
Settore:
Accommodation and food service activities
Campo d’occupazione:
Administration professionals
Esperienza lavorativa:
Work experience is not required
Competenze linguistiche:
  • English
  • Very good
  • German
  • Very good
Fascia salariale:
Not provided
Date of expiry:

About organisation

At Jumeirah, fostering and developing our peers in a prime environment is paramount. We value diversity and equal opportunity. More than 14,000 employees from over 100 different countries can be found at our locations in Asia, the Middle East, Western and Eastern Europe. 218 spacious rooms and suites impress with luxurious furnishings and offer a great view over the Frankfurt skyline. Five… Per saperne di più

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