Night Auditor

Being part of our Front Office team you will:

• Safeguard the accuracy, reliability and thoroughness of front office accounting.

• Assist the front office team in all aspects of guest satisfaction.

• Verify all accounting postings and balances.

• Verify that accurate room status information is maintained and properly.

• Gather all necessary documents from all incoming generating centers and conduct all auditingprocedures as per hotel´s operating procedures.

• Ensure accurate, reliable and thorough data is maintained within the property management system enabling accurate guest history and sales information

To be successful in this role you must:

• Two years’ front office, accounting or booking experience at a 5*/4* hotel, international hotel chain preferred.

• Understand principles of auditing, balancing, and closing out accounts.

• Proper communication etiquette (both written and spoken) with internal and external guests.

• Proper communication etiquette in both German and English. Knowledge of another language is a plus.

• Must possess strong computer skills and knowledge of a PMS software.

• Be detailed oriented and take pride in transferring this focus on details to the entries made into PMS and ensure compliance to all front office standards and P&Ps.

• Critical thinking, strong numerical ability and background in handling cash.

• Excellent customer service skills, good organizational and administration skills with a high ability to multitask.

• General knowledge of Frankfurt and its attractions.

• Extensive knowledge of the hotel, its services and facilities.