Warranty Manager for claims against leading contractors within offshore wind

Would you like a unique opportunity to work with some of the most challenging issues within offshore wind through management of major claims processes? Join us and become Warranty Manager in SWA Commercial and Claims Management, which is responsible for for handling warranty claims for our operational wind farms. The claim processes include large end-of-warranty projects and strategic claims affecting our portfolio of offshore wind farms. The department is part of Wind Power, which has 1400 employees and is one of four business units in DONG Energy. Wind Power is the world’s largest developer and operator of offshore wind power, and we use our unique knowledge in all phases of our wind turbine projects. During the last 20 years, we have developed and constructed the largest portfolio of offshore wind farms in Northern Europe. You will be based at our office in Gentofte in the Greater Copenhagen area. However, you should expect some travelling in Northern Europe in relation to your work. Areas of responsibility As Warranty Manager you are responsible for managing major claim processes against leading contractors within offshore wind, in particular suppliers of wind turbines. In this process, you are supported by a team of competent colleagues from the department, Asset Integrity Management (technical department), Site Management and Group Legal. As defects may have an impact on more than one wind farm, you will also make strategic assessments as well as manage warranty cases and settlements across our portfolio of operating assets. Further, you will align the settlement processes with our partners for individual wind farms. In carrying out your job, you need to maintain a balanced approach between warranty management and long-term relations with key suppliers. Furthermore, your key duties will be to: •drive and manage major end of warranty claim processes as well as handle individual claims •prepare and document defect notifications to suppliers •negotiate settlements with our key suppliers •ensure appropriate reporting on claim processes to management, partners and internal stakeholders •ensure alignment of processes with internal and external stakeholders. Your profile You have a master's degree in engineering and are broadly founded within mechanical and electrical engineering. You have commercial flair, a good business understanding and you find an interest in having to consider and communicate technical issues from a commercial angle. You have some years’ working experience, preferably from within the wind energy business. It is important that you have a result-oriented approach to your assignments and work in a structured manner. Your project management skills, enables you to deliver on several complex and high-profile warranty projects successfully and simultaneously. Furthermore, you thrive working both independently and in teams ensuring excellent results. Finally, you have strong communication, networking and influencing skills and speak and write English fluently. We offer A unique and challenging job where you have every opportunity to develop your business skills in a commercial and technical environment surrounded by competent and committed colleagues. In DONG Energy Wind Power, we have a high level of expertise and many complex and challenging work tasks. We work goal-oriented and efficiently with some of the world's largest offshore wind projects, and we are committed to reducing the cost of electricity. Contact us Please do not hesitate to contact Luise Eltang, Head of SWA Commercial and Claims Management, on telephone +45 99 55 92 92 if you want to know more about the position. We look forward to receiving your application, CV and diplomas as electronic files by 10 November 2014.