Description de l’offre d’emploi

Job Type: Full-time 
Job Location: Lisbon 
Workplace: Hybrid

Job Description  
Ready to ignite your career as a Utilities Backoffice Specialist?  

We seek a Utilities Backoffice Specialist, fluent in Czech & English (f/m/d) for a project related to a Renewable Energy Company. 

Main responsibilities
As a Utilities Backoffice Specialist you will:

  • Responding promptly to customer inquiries;
  • Communicating with customers through various channels;
  • Acknowledging and resolving customer complaints;
  • Knowing our products inside and out so that you can answer questions;
  • Processing orders, forms, applications, and requests;
  • Keeping records of customer interactions, transactions, comments, and complaints;
  • Communicating and coordinating with colleagues as necessary;
  • Providing feedback on the efficiency of the customer service process.

Location: Lisbon
Schedules: Full presential from Monday to Sunday - from 9 am to 06 pm (8h/d) with two rotative days off per week.

Exigences professionnelles

Profile:

  • Oral and written communication skills in the following language -
    Czech and English (mandatory) ;
  • Excellent communication skills;
  • Proactivity and dynamism;
  • Very good technical knowledge ( eliminatory);
  • Strong Customer and results orientation.
Avantages

We Offer:

  • Employment contract directly with our client;
  • Base Salary + Language Bonus + Meal Allowance + Performance bonus;
  • Challenging, responsible, and varied tasks;
  • Health Insurance;
  • Major Care (up to 6 appointments per support area: psychological, financial, legal and psychosocial).

If you feel that you'll match with this job, send us your updated cv.
Build your career with us!

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Informations détaillées relatives à ce poste
Secteur:
Activities of call centres
Secteur professionnel:
Customer services clerks
Domaine d’enseignement:
Not known or unspecified
Expérience professionnelle:
Work experience is required
Durée de l’expérience professionnelle:
Up to 1 year
Compétences linguistiques:
  • Czech
  • Fluent
  • English
  • Very good
Fourchette salariale (Mensuellement):
1000 - 1100 EUR (Gross pay)
Date of expiry:

About organisation

Gi group represents a global ecosystem of integrated services in Human Resources, standing out as one of the main companies contributing to the development of the labour market on a global scale. Through its diverse range of clients, the Group has developed extensive expertise and specialization in addressing global recruitment needs for large multinational organizations. They have implemented… Pour en savoir plus

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