Az állásajánlat leírása

Job Type: Full-time 
Job Location: Lisbon 
Workplace: Hybrid

Job Description  
Ready to ignite your career as a Utilities Backoffice Specialist?  

We seek a Utilities Backoffice Specialist, fluent in Czech & English (f/m/d) for a project related to a Renewable Energy Company. 

Main responsibilities
As a Utilities Backoffice Specialist you will:

  • Responding promptly to customer inquiries;
  • Communicating with customers through various channels;
  • Acknowledging and resolving customer complaints;
  • Knowing our products inside and out so that you can answer questions;
  • Processing orders, forms, applications, and requests;
  • Keeping records of customer interactions, transactions, comments, and complaints;
  • Communicating and coordinating with colleagues as necessary;
  • Providing feedback on the efficiency of the customer service process.

Location: Lisbon
Schedules: Full presential from Monday to Sunday - from 9 am to 06 pm (8h/d) with two rotative days off per week.

Munkaköri követelmények

Profile:

  • Oral and written communication skills in the following language -
    Czech and English (mandatory) ;
  • Excellent communication skills;
  • Proactivity and dynamism;
  • Very good technical knowledge ( eliminatory);
  • Strong Customer and results orientation.
Benefits

We Offer:

  • Employment contract directly with our client;
  • Base Salary + Language Bonus + Meal Allowance + Performance bonus;
  • Challenging, responsible, and varied tasks;
  • Health Insurance;
  • Major Care (up to 6 appointments per support area: psychological, financial, legal and psychosocial).

If you feel that you'll match with this job, send us your updated cv.
Build your career with us!

Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.

Állás részletei
Ágazat:
Activities of call centres
Foglalkozási terület:
Customer services clerks
Education field:
Not known or unspecified
Szakmai tapasztalat:
Work experience is required
Munkatapasztalat időtartama:
Up to 1 year
Nyelvismeret:
  • Czech
  • Fluent
  • English
  • Very good
Fizetési tartomány (Havonta):
1000 - 1100 EUR (Gross pay)
Date of expiry:

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About organisation

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