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Description de l’offre d’emploi

Your area of responsibility is characterized by direct customer contact and the solution of new challenges every day.

 

  • You analyze and evaluate repairs and customer complaints, process them in our SAP system and bring the order to a conclusion in cooperation with interface departments, our customers, and foreign representatives.
  • You advise our customers competently and, in a service-oriented manner on the phone and by e-mail
  • You will support our customers regarding industrial automation during commissioning by telephone and on site
  • You will undertake planned and short-term business trips to customers and abroad, e.g. to carry out repair and maintenance work on site.
  • You are happy to take on customer requests and take care of the process documentation and support internal further processing
Exigences professionnelles
  • Educational background: Completed technical training or technical degree in the field of mechatronics / electrics
  • Experience: Several years of experience, working with mechatronic products and in dealing with customer service and commissioning
  • Technical knowledge: Knowledge of machine and control technology as well as previous knowledge of programming languages
  • Personality: Committed and responsible as well as clear and convincing in communication
  • Working style: Enjoys working with customers and has a strong analytical service mindset, willing to travel on business to national and international customers
  • Languages: German and English
Avantages

Flexible working: Flexible working for an optimal balance between family and career

Pension scheme: Employer subsidy for capital-forming benefits, company pension scheme and occupational disability insurance

Attractive premiums: Monthly payment with redemption option at regional partners, participation in sales targets, holiday and Christmas bonuses

Development and learning opportunities: Seminar program SCHUNK Academy and SCHUNK-eCademy, support program for training and further education.

Health and sports: Wide range of health and sports activities and unlimited, free access to the fitness studio in Lauffen am Neckar

Company canteen: Discounted meals prepared fresh daily

Informations détaillées relatives à ce poste
Secteur professionnel:
Expérience professionnelle:
Work experience is required
Durée de l’expérience professionnelle:
Up to 1 year
Compétences linguistiques:
  • English
  • Good
  • German
  • Fair
Fourchette salariale:
Not provided
Date of expiry:

About organisation

Mit innovativen Technologien die Zukunft gestalten – das ist der Anspruch von SCHUNK. Hierfür forciert der erfahrene Automatisierungs- und Produktionsspezialist die Weiterentwicklung und Digitalisierung seines Produkt- und Leistungsportfolios, um Industrieprozesse effizienter, transparenter und nachhaltiger zu gestalten. Das inhabergeführte Familienunternehmen mit Hauptsitz in Lauffen/Neckar ist… Pour en savoir plus

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