Guest Relations Agent
Proposé par:
Disponible pour l’événement::
Lieu de travail:
Greece, Rhodes island Greece
Niveau de formation:
Type de poste:
Seasonal
Nombre de postes:
3
Description de l’offre d’emploi
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
Exigences professionnelles
- High school diploma or GED.
- 2+ years of customer service experience.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills
Avantages
- Accomodation
- 3 meals per day