Guest Relations Agent
Offerto da:
Disponibile per l’evento:
Luogo di svolgimento del lavoro:
Greece, Rhodes island Greece
Livello di istruzione scolastica:
Tipo di posizione:
Seasonal
Numero di posti di lavoro:
3
Descrizione dell’offerta di lavoro
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
Requisiti professionali
- High school diploma or GED.
- 2+ years of customer service experience.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills
Vantaggi
- Accomodation
- 3 meals per day