Description de l’offre d’emploi

Job Title: German Customer Service Specialist 

Reporting to: Customer Service Manager

This is a permanent job. 



 Do you speak German, are you  passionate about Customer Care?



Our client is seeking to employ a number of Customer Service Specialist with fluent German to join their team. This is a chance to work within a team that is at the heart of the business and showcase your skills delivering a high level of customer service. The role involves supporting customer needs via all communication channels. It will be fast-paced and varied role and will give you the opportunity to work in a great work environment .



 The Role:

  • Deliver a high level of customer service, putting the customer first at all stages of their journey
  • Work closely with a diverse and vibrant team
  • Communicate effectively between customers, client and the team.
  • Resolve queries at the first point of contact through various communication channels.
  • Liaising with finance and sales. 
  • Professionally handle all enquiries, payments and follow up on any issues efficiently

The Candidate:

  • Experience working in a customer service role providing excellent customer service
  • Proficient in MS office (i.e., Word, Excel) and Sap
  • Fluent written and spoken ability in German and fluent English
  • Excellent communication and interpersonal skills
  • Enjoys working in a busy, fast-paced environment
  • Great attention to detail and organization skills
Informations détaillées relatives à ce poste
Secteur:
Office administrative, office support and other business support activities
Secteur professionnel:
Customer services clerks
Domaine d’enseignement:
Business and administration
Expérience professionnelle:
Work experience is required
Durée de l’expérience professionnelle:
Up to 1 year
Compétences linguistiques:
  • English
  • Fair
  • German
  • Very good
Fourchette salariale:
Not provided
Date of expiry:
Link for more information:
FRS Recruitment

About organisation

We are Ireland's National Recruitment Agency.Originally founded in 1980 and an Irish owned company FRS Recruitment has expanded rapidly and developed into a 10-Branch Nationwide Network of offices delivering specialist IT, Healthcare, Industrial, Commercial and Professional recruitment services. We are Ireland’s National Recruitment Agency.Operating to the highest professional and ethical… Pour en savoir plus

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