Description de l’offre d’emploi

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant with French and English. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!



In this role get to:

  • Be the first point of contact for all customers
  • Answer inbound calls to provide exceptional customer service
  • Respond to inquiries about products and services, processing payments, or performing general account maintenance
  • Up-selling customers to new products or services may be encouraged

Our most successful candidates will have:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

We will give you:

  • Very competitive salary
  • Attractive performance incentives
  • Top-notch training
  • Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Internet Allowance
  • Employee recognition programs
Informations détaillées relatives à ce poste
Secteur:
Administrative and support service activities
Secteur professionnel:
Customer services clerks
Expérience professionnelle:
Work experience is not required
Fourchette salariale:
Not provided
Date of expiry:

About organisation

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for 34 years. Headquartered… Pour en savoir plus

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