Customer Service Consultant with French and English
Offered by:
Available for event:
Workplace:
Bulgaria
Education level:
Type of position:
Full-time
Number of positions:
5
Job offer description
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant with French and English. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
In this role get to:
- Be the first point of contact for all customers
- Answer inbound calls to provide exceptional customer service
- Respond to inquiries about products and services, processing payments, or performing general account maintenance
- Up-selling customers to new products or services may be encouraged
Our most successful candidates will have:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
We will give you:
- Very competitive salary
- Attractive performance incentives
- Top-notch training
- Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; Internet Allowance
- Employee recognition programs
