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Description de l’offre d’emploi

The Customer Advisor (M/F) belongs to the department sales force. As a customer advisor (M/F) you are responsible for handling customer contacts in incoming calls (remote) implementing the methods and procedures to provide the best solution.

Your role:
• Greet the client and individual travel agents by phone and identify their needs, applying the techniques and procedures of customer relationship.
• Treat the client request until the reservation number: advice and information about our products, suggest sending the brochure, the correct folder on the errors found (update).
• Being able to quote, from the brochure.
• Conclude the interview.
• Processing customer correspondence by mail, fax or e-mail.
• Collect and synthesize information to qualify the client file.

Your qualifications:
• Ideally Bac / Tray 2 + formation (commercial, sales, customer relationship and follow-up).
• Fluent in French, Dutch and English.
• Control of office tools, computer skills in Microsoft Office.
• Previous experience in sales / desired tourism.
• Interpersonal skills.
• Skills in oral and written communication.

We offer:
A position with a permanent contract in a very well known company in the entertainment industry.

Informations détaillées relatives à ce poste
Secteur professionnel:
Expérience professionnelle:
Work experience is not required
Compétences linguistiques:
  • Dutch
  • Good
  • English
  • Fluent
  • French
  • Fluent
Fourchette salariale:
Not provided
Date of expiry:

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About organisation

Start People International Recruitment is a dutch employment agency. Ever since 1999 we have been recruiting European jobseekers to work in the Netherlands. We offer mostly longterm-jobs with Dutch CLA-wages. Are you interested in working in the Netherlands please send your cv in English to IRVenlo@startpeople.nl.Please be aware that Start People does not offer housing and transportation.&nbsp… Pour en savoir plus

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