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Job offer description

Position: Content Review Associate

Location: Dublin, Ireland

Contract: Full-time role 40 hours per week, 12 months contract extendable

Salary: €31,790 - €35,000

Work Hours: Must be flexible to work in a 24/7 environment

Language required: Dutch, Nordic, Danish, Hebrew or German

Contact: or call +353 1 947 6346

Job Description

My client is recruiting content reviewers to work on a 12-month contractor basis working with a global leading client. You will be responsible for helping improve the quality and safety of online content, while gaining hands-on job experience.

As a Content Reviewer, you will be responsible for analysing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.


•Fluency in one of these languages: Dutch, Nordic, Danish, Hebrew or German (and English)

•Strong attention to detail to ensure quality of work

•Enthusiastic, positive attitude with a strong willingness to learn

•Good knowledge of internet and associated technologies

•Experience in a professional work environment (Recent graduates welcome) 

Job requirements

Duties and Responsibilities

Day-to-day responsibilities may include, but are not limited to:

  • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
  • Respond to user inquiries with high quality, speed, empathy, and accuracy
  • Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures
  • Fulfil base productivity and quality requirements
  • In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.


  • Pension
  • Equity in company
  • Group Life Assurance Scheme
  • Group Accident Scheme
  • Group Income Protection Scheme
  • Overtime
  • Private Healthcare
  • 20 Days Annual Leave
  • 2 Company Days
  • 2 Charity Days
  • Recruitment Referral Award (Bounty) Scheme
  • Working for an international enterprise company
  • Great training
  • Company social events
  • Opportunities for career progression
  • And many more
Job restrictions

Candidates must have a valid working permit in Ireland or be EU citizens to be able to be considered.

Job details
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • Dutch
  • Fluent
  • Norwegian
  • Fluent
  • Hebrew
  • Fluent
  • German
  • Fluent
  • Danish
  • Fluent
  • Swedish
  • Fluent
Salary range:
31790 - 36790 EUR
Date of expiry:

About company

Cpl is a global provider of recruitment, staffing and outsourcing services, with 41 offices worldwide. Our job is to find the best candidates for our clients and to find the best jobs for our candidates. As Ireland’s largest recruitment agency we recruit across a wide variety of industries Find out more