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Beschreibung des Stellenangebots

We are currently looking for a Bellman to join our Rosewood Munich team. Our Bellman welcomes all guests to the hotel and take their luggage upon arrival.

Essential Duties and Responsibilities:

  • Ensure that the highest standards of hospitality are demonstrated at all times and that all guest requests are dealt with in a prompt and courteous manner.
  • Present at the concierge/front desk or in the lobby to assist guests, colleagues and visitors when requested.
  • Ensuring that guests' luggage and equipment are collected and delivered efficiently and on time.
  • Label the luggage and return the identification slips to the guests.
  • Make sure the guest has confirmed that all baggage has been checked in.
  • Secure storage and collection of guests' coats and personal belongings.
  • Assisting guests with long-term luggage storage/storage requests.
  • Responding to guest requests and inquiries through a knowledgeable, efficient and helpful information service.
  • Assisting the duty concierge in completing his duties during peak times and during breaks.
Anforderungen an die Stelle
  • Well organized, self-motivated, and a good team player.
  • Strong sense of responsibility and detail-oriented approach.
  • Ability to work independently with minimal direction.
  • Calm demeanour in stressful situations and work in a solution-oriented manner.
Wünschenswert
  • Experience in a similar capacity, preferably in a luxury hotel.
  • Good knowledge of German and English.
Angaben zur Stelle
Bildungsbereich:
Arbeitserfahrung:
Work experience is not required
Sprachkenntnisse:
  • German
  • Fair
  • English
  • Good
Gehaltsspanne (Monatlich):
Not provided (Gross pay)
Date of expiry:

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About organisation

Rosewood Munich opened in 2023 as the brand’s first property in Germany and seventh property in Europe. Housed in two landmark, historical buildings comprised of the former headquarters of the State Bank of Bavaria and the adjacent Palais Neuhaus-Preysing, a former grand aristocratic residence, Rosewood Munich will be ideally situated on Kardinal-Faulhaber-Strasse in the heart of the historic… Erfahren Sie mehr

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