Skip to content Skip to menu Skip to footer
Beschreibung des Stellenangebots

We are currently looking for a Bell Captain to join our Rosewood Munich team. Our Bell Captain is responsible for welcoming all guests to the hotel as well as a farewell, ensuring all luggage.

Essential Duties and Responsibilities:

  • Supervision of all bell desk team, activities and also up keeping of desk area.
  • Check the daily guest arrival list with special needs.
  • Ensure that the Bell desk is always manned.
  • Keep the working area, clean and tidy always.
  • Ensure smooth and fast baggage handling for all arrival/departure guests.
  • Maintain close relationships with Front Office team as well as other departments.
  • Attend all guest calls for Bell and Door-related services.
  • Delegate Bellman to pick up the baggage from guest rooms.
  • For any guest requests follow-up call is to be made back to the guest to verify complete satisfaction.
  • Ensure that airport transfers are carried out smoothly and properly.
Anforderungen an die Stelle
  • Well organized, self-motivated, and a good team player.
  • Strong sense of responsibility and detail-oriented approach.
  • Ability to work independently with minimal direction.
  • Calm demeanour in stressful situations and work in a solution-oriented manner.
Wünschenswert
  • Experience in a similar capacity, preferably in a luxury hotel.
  • Good knowledge of German and English.
Angaben zur Stelle
Bildungsbereich:
Arbeitserfahrung:
Work experience is not required
Sprachkenntnisse:
  • German
  • Fair
  • English
  • Good
Gehaltsspanne (Monatlich):
Not provided (Gross pay)
Date of expiry:

Similar job offers

About organisation

Rosewood Munich opened in 2023 as the brand’s first property in Germany and seventh property in Europe. Housed in two landmark, historical buildings comprised of the former headquarters of the State Bank of Bavaria and the adjacent Palais Neuhaus-Preysing, a former grand aristocratic residence, Rosewood Munich will be ideally situated on Kardinal-Faulhaber-Strasse in the heart of the historic… Erfahren Sie mehr

Loading...