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Описание на предложението за работа

Your heart beats for customer service for technical products - do you enjoy the daily exchange with the service colleagues on site?

Then we should get to know each other!

Our customer is an industry leader in the field of fire protection technology and is looking for a clerk (m/f/d) for its technical office at the Karben location.

The position is available through us immediately on a permanent basis, full-time and through direct placement.

  • Ensuring customer satisfaction through precise recording of requirements and rapid processing of customer concerns
  • Advising customers on services, products and service packages
  • Preparing offers and processing maintenance and repair orders
  • Appointment coordination and logistical organization with customers, suppliers and internal departments
  • Continuous improvement of internal service processes
  • Close cooperation with field service technicians
  • Compilation and dispatch of order documents including technical documentation
Условия на работата
  • Completed technical training, technician or master craftsman, ideally with a focus on customer service or order processing
  • Experience in customer service, ideally in the service environment of technical products
  • Experience in scheduling and contact with colleagues in the field service
  • Strong service mentality and ability to work in a team
  • Good knowledge of English is desirable
  • Good knowledge of the use of computers, ERP systems and software for order management, proAlpha knowledge is an advantage
  • Willingness to occasionally get an idea of ​​the systems on site at the customer
Добавки
  • Varied work in an expanding, crisis-proof company
  • Responsible tasks, short decision-making processes and creative freedom
  • Contribution of your own ideas
  • Company pension plan, monthly tax-free shopping voucher, cooperation with massage and fitness studios
  • 1 day home office / week
  • Professional development possible to deputy service manager in-house m/f/d
Ограничения на работата

EU working permit is mandatory

Подробности за работното място
Икономически сектор:
Професионална област:
Oбласт на образование:
Професионален опит:
Work experience is required
Продължителност на трудовия стаж:
Up to 2 years
Езикови умения:
  • English
  • Good
  • German
  • Fluent
Диапазон на заплащане (Monthly):
53000 - 55000 EUR (Gross pay)
Date of expiry:

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About organisation

Nice to meet you! We’re Randstad.We are the PARTNER FOR TALENT in finding the right work and help talent secure meaningful roles and develop relevant skills.Randstad is the world’s leading talent company and a partner of choice to clients. In 2023, in our 39 markets worldwide, we helped about 2 million people find a job and advised over 200.000 clients on their talent needs. We are… Научете повече

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