Restaurant/bar manager (m./f.)

SUNČANI HVAR, Croatia: Restaurant/bar manager (m./f.)

Sunčani Hvar hotels is the leading hotel group on Hvar, Croatia’s premier island that was also voted no. 1  island in Europe according to Condé Nast Traveller in 2021. In its portfolio, Sunčani Hvar has a collection of exclusive and classic hotels with the most exquisite and appealing locations. With its diverse selection of 4 and 5 star hotels, Sunčani Hvar delivers unrivalled propositions for travellers from all over the world. The brand portfolio has a total of 10 hotels and 1 campsite, with a capacity of more than 800 room units in commercial use, in addition to 8 conference facilities and over a dozen event venues. In 2019, Sunčani Hvar opened Palace Elisabeth, the first 5-star hotel on the island and in the summer of 2022, it will open two more fully renovated hotels in the heart of the city. Sunčani Hvar offers a competitive salary package as well as an opportunity for career development. All seasonal employees have modern accommodation provided as well as meals throughout the duration of their employment. 

JOB DEFINITION

• Assigns tasks to the employees at the restaurant / bar and verifies whether the job is done on time and in accordance with the rules and procedures. It manages and monitors the server process.

JOB CHARACTERISTICS AND WORK CONDITIONS

• Work is mostly done standing
• Includes shift work, weekend, holiday and night work
• Frequent co-operation with other people and departments

THE NECESSARY EXPERIENCE, KNOWLEDGE AND COMPETENCE:

• work experience: 3 years on the same or similar jobs
• education level: high school - hospitality direction
• certificates and permissions: safe work training, firefighting, sanitary booklet, hygienic minimum
• foreign languages: English (b2); other language (b1)

• PC knowledge: ECDL essentials

Competence:

• general - complaisance and hospitality ; adaptability and flexibility; accuracy, speed and agility; teamwork and cooperation; reliability and responsibility

• specific - focus on aim and client; stress tolerance; organization; creativity; respect for people and the rules

MAIN RESPONSIBILITIES

General Job requirements:

• care about the cleanliness and neatness of the workplace and personal hygiene
• courtesy and pleasant interpersonal relationships
• knowledge and optimal exploitation of goods, materials and energy
• knowledge and maintenance of tools, equipment, aids for work and inventory
• applying regulations

Job content:

• management (planning, organizing, managing, controlling) the work of the department
• coordinates co-operation with other departments
• compiles the work schedule and organizes the work processes in the department
• takes care of obtaining new candidates and takes part in selection talks
• introduces staff of the same or subordinate status and conducts continuous training
• cares about the presence of employees at work, use of free days, paid and unpaid leave and annual leave
• control the purity and quality of the work equipment and the personal hygiene of its subordinate employees
• participates in the creation of needs, selection and procurement of raw materials, materials for work and tools and work tools
• monitors and implements new business trends and adapts to changes in the market
• creates and standardizes menus, offers and drafts norms
• control the quality of orders issued and invoicing
• control the quality of service and attendance according to the guest according to the prescribed standards
• welcomes and sends off guests and takes care of their accommodation
• fully acquainted with the offer of meals and drinks at the hotel to provide valid information to the guest
• takes care of complaints from the guests and solves them in an appropriate manner
• cares about the stock and their optimal turnover and duration
• quantitatively and qualitatively assumes and debits for ordered foods
• participates in promoting food and beverage services and their suggestive sales and takes care that all employees in the department use it
• concludes the daily turnover, takes over the wake of the waiter, allocates the preparation for submission to FINA (financial agency)

Responsibility:

• responsible for timely, proper and quality execution of tasks and delegated tasks
• applies the positive regulations and provisions of the company's charter
• performs all available activities aimed at maximizing profit and cost optimization
• reporting technical malfunctions and possible damages
• financially and materially responsive to breakage, shortfall and damage to basic assets
• financially responsible for debts and receivables
• responsible for the work of HACAP

EMPLOYER OFFERS

EMPLOYMENT TYPE: partial time – SEASONAL

WORKING HOURS:  full time work shift– 48 till max 60 hours per week due to Work law and signed statements that employee is consent to work in redistribution

WORK SHIFTS: morning; afternoon; weekends; holidays; split shift; night shift, one day in week is free

PAYCHECK: by the agreement with the employer

FOOD AND ACCOMMMODATION: in Hotel Bodul-Galeb on Island Hvar in shared rooms with 2 or 3 beds in each room, bathroom included,  balcony, beach and centre of the city is near the Hotel, free WI fi on the terrace, 3 meals per day. Accommodation and two meals (breakfast and lunch) are free, dinner is optionally and price for it is  1.60 €. This amount is deducted from the salary.

TRANSPORTATION: transportation from domestic land to Hvar is not organized and is not paid by the employer. Worker pays his own transportation.

Sunčani Hvar provides assistance in organizing transport to workplaces with detailed information about destination and how to arrive safely.

JOB LOCATION: Island Hvar, Croatia

Please send your CV in English on email: posao@suncanihvar.com