Spanish speaking Vendor Communication Accountant-
Ponudnik:
Na voljo za prireditev:
Opis ponudbe za zaposlitev
Role purpose:
The Purchase to Pay Vendor Communication Accountant executes all activities as defined in the SLAs/OLAs for PTP for selected local companies with the support of the Senior Accountant and reports directly to the Group Leader PTP.
Responsibilities:
- Receive and respond to voice inquiries from the vendors
- Manage incoming emails ensuring timely, accurate and customer friendly response
- Follow up customer queries and check resolution where necessary to ensure satisfaction with the response
- Monitor system performance, escalating technical-related issues to management or via trouble ticket escalation
- Accurately prepare individual metrics regularly
- Track and document all customer contact
- Root cause resolution of identified and/or received supplier queries, complaints and escalations
- Liaise with internal (GSS) & external (Grundfos) colleagues as needed
- Maintain vendor master data
- Support closing activities (monthly, quarterly, yearly)
- Invoice processing might be required as part of the Vendor Communication
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Carry out ad hoc requests of Team Leader and/or Manager
Requirements:
- Business Administration and/ or Finance related BA degree
- Advanced level of English and Spanish any other european language is a big advantage
- 1-2 years Accounts Payables work experience
- Basic understanding of accounting principles
- Customer Service/ Vendor management experience
- Excellent spoken and written communication skills
- Customer Service oriented mind-set
- Resolution focused mind-set
- Quality-oriented
- Distinct flexibility and capacity to work under pressure
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Additional information:
- Excellent office in the heart of the city with 21st century solutions
- People focused Danish culture with development opportunities in an international environment
- An attractive compensation package providing working from home possibilities
- An organization where your opinion counts and team spirit is important