Spanish Nurse for Abbott Diabetes Care - Portugal

Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. 

As a customer service specialist in this project, your daily responsibilities will include:

• Being part of a specialized team responsible for the patient support (through calls and emails)
• You will offer guidance related to the latest diabetes treatment technologies, while contributing to improving patients quality of life
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback
• Gather customer feedback and provide insights to improve products and services.

To succeed in the role, you will need to have:

• Graduated and experienced in Nursing (mandatory)
• Native level of Spanish (C2)
• Intermediate level of English (at least B2) 
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Must hold EU citizenship or valid work permit