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Descrição da oferta de emprego

Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. 

 

As a customer service specialist in this project, your daily responsibilities will include:

  • Being part of a specialized team responsible for the patient support (through calls and emails)
  • You will offer guidance related to the latest diabetes treatment technologies, while contributing to improving patients quality of life
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
  • Gather customer feedback and provide insights to improve products and services.
Requisitos do cargo

To succeed in the role, you will need to have:

  • Graduated and experienced in Nursing (mandatory)
  • Native level of Spanish (C2)
  • Intermediate level of English (at least B2) 
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Portugal
Benefícios
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture
Restrições do cargo

Must hold EU citizenship or valid work permit

Detalhes da vaga
Domínio profissional:
Área de estudo:
Experiência profissional:
Work experience is not required
Competências linguísticas:
  • Spanish
  • Fluent
  • English
  • Good
Intervalo salarial:
Not provided
Date of expiry:

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