OM ASSOCIATE - CZECH/SLOVAKIA
Ponudnik:
Na voljo za prireditev:
Opis ponudbe za zaposlitev
*Qualifications
- Graduate or 2 years relevant experience
*Travel Percentage0-10%*ResponsibilitiesRESPONSIBILITIES:
- Manage manual orders received through phone, fax & email.
- Enter orders in SAP
- Prioritise urgent orders
- Manage, track and resolve Tier 1 disputes and route to analysts or local affiliates when required
- Adhere to Sox and Business control guidelines
- Run interfaces with LSP and ensure orders have been integrated in SAP (IDOC)
- Liaise with internal contacts including sales & marketing, distribution and LSP’s Propose and implement standardisation for customer service processes
- Liaise with internal departments (Supply Chain, Accounts Receivable) to ensure timely processing of orders and dispute resolution
- Support Business Improvement Projects / initiatives
- Support Analyst with reporting where required
*Additional Skills/Preferences
- Demonstrate strong interpersonal, written and oral communication skills.
- Attention to Detail.
- Capable of problem solving.
- Fluent in Czech language is essential.
- Work well under pressure
- Proficient with Microsoft Office software (EXCEL, WORD, etc.)
- Ability to develop good relationships with various levels of personnel in Lilly’s Financial organization, Affiliate organization, third party service providers, and external auditors
- Sap Knowledge desirable