Guest Realtion Agent
Amada Colossos is a 5* premium seafront resort in Kallithea, Rhodes.
Amada Colossos Resort treats guests to a new philosophy of luxury holidays on the cosmopolitan island of Rhodes. Families and couples are invited to indulge in a premium level of products and services, offered with the boundless generosity and warmth of the legendary Greek hospitality.
Amada Colossos Resort is looking for Guest Relation Agent for the 2024 season to join our team and share our passion for excellence and generosity.
Key Responsibilities:
- Assists guests in a friendly, proactive, and efficient manner, with appropriate follow-up as necessary.
- Handle guest complaints and concerns in an efficient and timely manner.
- Oversee VIP guests, arrivals, and departures.
- Provide information regarding the resort, town attractions, activities, etc.
- Knows all essential aspects of our resort operations.
- Works collaboratively with any resort staff member.
Skills & Qualifications Requirements:
- Bachelor’s degree in Hospitality
- At least 3 years of experience in a similar position in a 5* hotel.
- Excellent oral and written communication skills in English language.
- Knowledge of German or another language will be considered an extra asset
- Highly motivated team player with strong initiative and desire for achievement
- Ability to work under pressure and handle multiple tasks efficiently
- Competitive remuneration according to qualifications
- Excellent working conditions in a professional and dynamic environment
- Professional development opportunities
- Accommodation (if necessary) and meals
Europe Work Permit