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Descrição da oferta de emprego

Cabonline Latvia has been offering call center and logistics services to customers in Sweden since 2005. The Cabonline office is located in three cities: Riga, Liepāja, and Daugavpils. The company's main function is to handle taxi requests and coordinate taxi traffic in Sweden. Cabonline Latvia is also expanding its operations to Norway!

Our international team of 240 people includes various nationalities, but almost all of the company's employees speak Swedish!

Requisitos do cargo
  • Acquire knowledge of various booking & dispatch systems and respective work routines, guidelines;
  • Monitor taxi flow and make necessary adjustments;
  • Handle incoming calls from our taxi drivers and our contract partners;
  • Handle outgoing calls to drivers to provide them with information about their tasks, schedules, or any other relevant updates;
  • Monitor and track driver performance;
  • Collaborate with Booking agents, Driver support agents and other Logistics specialists.


 

Pode constituir uma vantagem
  • Fluent Swedish or Norwegian language skills, both verbal and written;
  • Flexibility to work various day and nightshifts, including weekends and holidays;
  • Strong computer skills Precision, attention to details;
  • Good problem-solving skills and can adapt to new situations with ease;
  • Ability to work under pressure and handle multiple tasks simultaneously;
  • Experience in the logistics field is plus.
Benefícios
  • Growth opportunities & training;
  • Paid gym / swimming pool / physiotherapy;
  • Health insurance after trial period;
  • Fruit days in the office;
  • Team building events.
Restrições do cargo

It is necessary to work locally in the office. Remote work is not allowed. This is shift work. We have 8 and 12 hour shifts.

Anexos
Detalhes da vaga
Domínio profissional:
Experiência profissional:
Work experience is not required
Competências linguísticas:
  • Swedish
  • Very good
  • Norwegian
  • Very good
  • English
  • Very good
Required skills:
adapt to changes in technological development plans, communication, handle stressful situations, think critically, use free typing techniques
Intervalo salarial (Por mês):
1500 - 2500 EUR (Gross pay)
Date of expiry:

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About organisation

Cabonline Customer Service Latvia is a part of Cabonline Group. In Sweden and Norway 3 500 transporters are contracted with together around 6 500 vehicles under different brands such as Taxi Kurir, Sverigetaxi, Norgestaxi, TOPCAB and Taxi Skåne. We are a call center based in Latvia that provides call center services to the largest taxi companies in Sweden and Norway. Saber mais

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