German-Speaking Customer Support Specialist (Non-Voice Project)
Proposto por:
Disponíveis para o evento:
Candidatar-se a esta oferta de emprego
In order to apply for this job offer, you have to log in using your Jobseeker account.
Descrição da oferta de emprego
About the Role
Join Sutherland, a global leader in Customer Experience with 37+ years of expertise. We are looking for motivated German-speaking candidates to join our team in a non-voice, chat, and email support role.
This is an entry-level position, perfect for anyone starting a career in customer support.
As a Customer Support Specialist, you will:
- Assist customers via chat and email
- Provide accurate information and resolve inquiries
- Document all customer interactions in the CRM
- Escalate complex cases to specialized teams when needed
- Work efficiently across multiple systems
Full-time training is provided, and afterwards you can work on a 4-, 6-, or 8-hour basis.
Requisitos do cargo
- German C1–C2 and English B2
- Good communication and writing skills
- Solid computer literacy
- No previous experience required
- Interest in customer support and technology is a plus
Benefícios
- Attractive salary package
- 500 EUR Sign In bonus
- Permanent contract with long-term stability
- Flexible working hours
- Work on-site in our modern Varna office
- 21 days paid annual leave
- Health and life insurance
- Meal and gift vouchers
- Transportation allowance
- Professional training and coaching - nach der Schulung 4-, 6- oder 8-Stunden-Schichten möglich
- Clear career growth opportunities
