Application Production Technical (H/F) Porto - French speakers

Kelly Services is currently recruiting a Application Production Technical (H/F) Porto | French Speakers 



 The Application Production Technician is in charge and responsible of any application roll-out, patch or release upgrade on the operational Cloud Environments. The perimeter includes all the  Company software solutions with predefined existing service catalog. He/She will have to follow the “Change Management” processes, such as :



• Registration, classification and evaluation requests (internals or/and externals)

• Planification, execution, escalation (internals or/and externals)

• He/She will have also to contribute and participate to continuous improvement of our internal processes or procedures related to application change management.

• He/She will be the guarantor of the conditions of deployment in terms of quality and deadlines in line with our processes and service procedures;

•He/She will have to promote the tests by respecting the commitments with stakeholders according to internals processes before application roll-out; patches or release upgrades in production (with customers, consultants,…)







Missions & Mains Responsabilities:



In the framework of ITIL cycle the main mission and responsibilities are to:

- Set and deploy applications registered into the company software Catalog according to existing processes

- Implementation of acts of changes according to existing and documented standards.

- Be responsible and insure a quality control and risk assessment before implementation

- Estimate any risks of changes

- Organise and insure a post implementation monitoring

- Produce an activity report to the manager

- Participate and guarantee a follow-up of the different internal projects and customers



Skills :



- Linux and Windows knowledge

- VmWare

- Network: basic knowledge (protocols, ACL, connector …)

- Protocols: HTTP, FTP, SFTP, FTPS, AS2, CFT, …

- English: Mandatory

- French basic knowledge will be a plus.

- Appetence for computer & IT techniques

- Alerting and escalation ability

- Priority management

- ITIL cycle and production best practices respect

- Rigor, Autonomy,

- Team spirit

- Analytical mind

- Client satisfaction focus, and ability to operate smoothly within moving priorities environment



Profile:

- French speaker 

- Degree in Scientific training or Technical training of information systems (BAC +2/3)

- Experience in a similar activity or at least 3 years of experience in production team leader or management 

--Possess ITIL certification is an asset .





You will be integrated in an international, young and dynamic team with income and benefits compatible with function .

 

Please send us your detailed c.v. if you consider to have the required knowledge.