Cabin Steward (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Cabin Steward promotes a positive image to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. You should maintain complete knowledge of and comply with all housekeeping departmental policies/service, procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment. DUTIES & RESPONSIBILITIES Daily cleaning and ...

Massage Therapist (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Handling all massages as per the operational and treatment standards. Responsible for all massages and treatment-related activities, and for the safety of the guests in the massage room. Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the massage room operation. DUTIES & RESPONSIBILITIES Providing consistent professional massage and body treatments, in accordance with spa protocols and accepted certification practices Effectively ...

Concierge serves as the Destination Authority Ambassador. Represents the brand and the culture of the organization during each and every interaction with the guests. He/she represents the heart and soul of luxury service and works with dedication, commitment, passion, and care to successfully deliver the brand mission at all times. We are the Destination Authority, and our mission is to guide our guests on transformative journeys that touch their spirits and enrich their lives. The Concierge provides the first and last impression for the guest and plays a vital role for the overall experience ...

The Bell Attendant role is amongst the most critical roles within the Hotel as the Bell Attendant provides the first and last impression for the guest and highly impacts the overall guest experience. The attitude, behaviour and communication, skills are of vital importance to meet and exceed the guest’s expectations. Works with dedication, passion, and personal attention to deliver the brand promise: ’We are the Destination Authority, and our mission is to guide our guests on transformative journeys that touch their spirits and enrich their lives’’. Key responsibilities Deliver a warm, sincere ...

Hotel Manager (Cruise Ships) APPLY NOW WITH hermesrecruitment.com The Hotel Manager is responsible for all aspects of operations, to day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the management team and overall targets to deliver an excellent guest experience. A Hotel Manager would also be required to manage profitability and guest satisfaction measures. DUTIES & RESPONSIBILITIES Hold regular briefings and meetings with all head of ...

Front Desk Manager (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Directly supervises all front desk personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. DUTIES & RESPONSIBILITIES Trains and retrains all front office personnel Participates in the selection of front office personnel Schedules the front office staff Supervises workload during shifts Evaluates the job performance if each front office ...

Receptionist (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Helps guests complete registration cards and assigns rooms, accommodating special requests whenever possible. Places guests and room information in the appropriate front desk system and communicates this information to the appropriate personnel. DUTIES & RESPONSIBILITIES Settling all administrative jobs as per company's directives Following up on guests' requests that have been handed to the front desk Co-responsible for the entire front desk area Organizing and ensuring the realization of efficient and smooth check-in and check ...

Night Auditor (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Checks Front Desk accounting records for accuracy and, on a daily basis, summarizes and compiles information for the financial records. Prepares a summary of cash, check, and credit card activities, reflecting the financial performance for the day. DUTIES & RESPONSIBILITIES Posts room charges and taxes to guest accounts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift To verify that all transactions performed at the ...

Bar Manager (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Responsible for the management of all aspects and functions of the bar outlets, in accordance with the company's standards. Directs, implements and maintains bar service and ensure that guests are served promptly and courteously. Additionally, oversee hygiene and safety regulations. DUTIES & RESPONSIBILITIES Setting up written duty rosters for service staff in the bars Organizing, managing and motivating all service staff in the bars Implementing and maintaining the company standards in the bars Keeping control of and assisting ...

Bartender (Cruise Ships) APPLY NOW WITH hermesrecruitment.com Bartenders will be responsible to prepare and serve drinks to guests. Able to mix and match ingredients in order to create classic and innovative drinks in accordance with guests' needs and expectations. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. DUTIES & RESPONSIBILITIES Implementing and maintaining the company's standards and budgets Responsible for the daily set-up, professional serving and preparation of beverages ...