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Opis oferty pracy

We are looking for a receptionist to join our team in the afternoons. If you like dealing with customers, are a decisive person and love working in an environment surrounded by nature, this offer is for you!

The tasks you will have to carry out:

Customer service:
- Serve and welcome guests in a friendly and professional manner.
- Provide information about the hotel, services and activities in the area.
- Answer inquiries by phone, email and social media.
- Manage special requests (romantic details, celebrations, etc.).

Reservation and stay management:
- Check in and check out guests.
- Manage reservations and cancellations.
- Confirm payments and record guest details.
- Coordinate with cleaning staff to ensure cabins are ready.

Administrative tasks:
- Keep the reservation system updated.
- Prepare and review invoices.
- Manage customer incidents or complaints.
- Archive documents related to customer reservations and stays.

Internal coordination and support:
- Communicate with the maintenance and cleaning team in case of special needs.
- Report on possible improvements in customer service.
- Ensure that common areas are tidy and welcoming.

Wymagania dotyczące stanowiska

- Previous experience in reception or customer service (valuable).
- Speaking Spanish is essential (other languages ​​will be a plus).
- Good level of organization and autonomy.
- Kind and pro-active attitude.

Mile widziane

Driver’s license B

Szczegółowe informacje o ofercie pracy
Doświadczenie zawodowe:
Work experience is not required
Umiejętności językowe:
  • Spanish
  • Fluent
Widełki wynagrodzeń:
Not provided
Date of expiry:
Link for more information:

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About organisation

Cabanyes entre valls is one of the most important Glamping resort in spain. Located in the village of La Vall de Bianya in la Garrotxa, Girona. We offer treehouses and Alpine cabins with all the comforts including a private jacuzzi in the middle of nature. In addition, customers can do delicious meals in our restaurant, massages, astronomic experiences and more! We are looking for… Dowiedz się więcej

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