Recepcionist (m/f)
We are an international group which has the most luxury hotels, award-winning golf resorts and leading boutiques. In Portugal we have Dona Filipa Hotel and Penina Hotel & Golf Resort five-star hotels in the heart of the Algarve and three golf courses.
We are recruiting Receptionists for our Front Office team.
Day-to-day function:
• Welcome our guests and customers and ensure they have a memorable and unique experience
• Ensure an efficient and friendly check-in and check-out process
• Monitor the needs of our guests to anticipate solutions for their needs
requests
• Provide information about the hotel and available services throughout the stay
• Coordinate with other departments the timely resolution of requests from our
guests
• Availability to work shifts
• Previous experience in hospitality
• Good communication skills in Portuguese and English
• Proactivity and strong problem-solving skills
• Team spirit
• Customer orientation.