Opis oferty pracy

We are seeking an Insurance Support Administrator (f/m/d) fluent in French & English for one of our clients operating in Lisbon, specializing in personal insurance solutions.

Our client is a leading company specializing in innovative personal insurance solutions tailored for families and employees. Their expert team assists decision-makers in selecting employee benefits plans, whether standard or custom-made, to meet their unique needs.

Position Overview:

As an Insurance Support Administrator, you will:

  • Evaluate and manage customer claims, communicating with insurance companies, clients, and service providers via phone and email.
  • Coordinate the direct billing process with international providers.
  • Manage a portfolio of clients with expatriates stationed worldwide.
  • Process e-claims and invoicing.

Key Responsibilities:

  • Respond to customer queries through phone and written channels in a timely and accurate manner.
  • Report product malfunctions.
  • Update internal databases with information about customer requests.
  • Inform customers about new features, functionalities, and campaigns.
Wymagania dotyczące stanowiska

Requirements:

  • Native or fluent in French and English (mandatory).
  • Previous experience in insurance, preferably within the medical sector in an international environment.
  • Strong communication and teamwork skills.
  • Service-oriented approach.
  • Excellent attention to detail.
Benefity

What We Offer:

  • Gross base salary + Meal allowance + Individual Bonus + Quarterly Bonus + Transport allowance + Health and disability insurance.
  • Direct employment contract with our client.
  • Career development opportunities within a leading company.

Work Schedule:

  • 40h per week, 8h per day, rotating shifts between 7 am and 7 pm, Monday to Sunday, with potential extra work on Saturdays.

Location:

  • Lisbon (Av. 5 de Outubro)

If this opportunity is a good fit for you, please send us your CV.

Join our team and build a rewarding career with us!

Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos

Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social

Szczegółowe informacje o ofercie pracy
Sektor:
Insurance
Pole zawodu:
Insurance representatives
Edukacja:
Humanities
Doświadczenie zawodowe:
Work experience is not required
Umiejętności językowe:
  • English
  • Fluent
  • French
  • Fluent
Widełki wynagrodzeń:
Not provided
Date of expiry:

About organisation

Gi group represents a global ecosystem of integrated services in Human Resources, standing out as one of the main companies contributing to the development of the labour market on a global scale. Through its diverse range of clients, the Group has developed extensive expertise and specialization in addressing global recruitment needs for large multinational organizations. They have implemented… Dowiedz się więcej

Loading...