Opis oferty pracy

Do you enjoy advising customers individually and have a pleasant telephone voice? Become part of our team! We are currently looking for friendly customer advisors (m/f/d) in the Dutch Team on behalf of our client, a leading provider of financial services, in full or part time at the Berlin location. Even if you speak another mother tongue, you are welcome to contact us. We can then ask our client if there is a need for this "foreign" language in the international teams.

What you can expect

- The opportunity to work full-time or part-time (part-time from 20 hours/week possible)

- Intensive induction as well as qualified training (digital induction, online training and support when working from the home office)

- Extensive social benefits, including Christmas and holiday bonus

- Contribution to the company pension scheme after the end of the probationary period

- Up to 30 days holiday per year

Your tasks

- Customer care (80% telephony and 20% mail processing)

- Answering customer enquiries on the phone regarding payment processing

- Writing letters based on open claims and contacting customers (also by e-mail)

- Entering and managing transactions for customers using the accounting system



Our requirements

- Career changers, students, experts are welcome

- Dutch and English language skills

- Very good communication skills, written and spoken

- Outgoing and friendly personality

- Customer orientation and a quick apprehension

- Coverage of working hours Mon - Fri from 07:00 to 20:00, Sat and Sun from 08:00 to 16:30

Interested? Please don't hesitate to contact us!

 

 

Szczegółowe informacje o ofercie pracy
Sektor:
Administrative and support service activities
Pole zawodu:
Customer services clerks
Doświadczenie zawodowe:
Work experience is not required
Umiejętności językowe:
  • Dutch
  • Fluent
  • English
  • Very good
Required skills:
communicate by telephone
Widełki wynagrodzeń:
Not provided
Date of expiry:
Link for more information:
Call Center Agent (m/f/d) Dutch Team

About organisation

Nice to meet you! We’re Randstad.We are the PARTNER FOR TALENT in finding the right work and help talent secure meaningful roles and develop relevant skills.Randstad is the world’s leading talent company and a partner of choice to clients. In 2023, in our 39 markets worldwide, we helped about 2 million people find a job and advised over 200.000 clients on their talent needs. We are… Dowiedz się więcej

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