Technical Support Advisor with Flemish and French in Spain

Job n°253553

Sellbytel in Barcelona is looking for a Technical Support Advisor with Flemish and French (m/w).

Are you looking for a new job or just tired of your current job? Do you need a change? 

Do you know a world well known American corporation which provides hardware(smart phone and tablets) / software product services? Your answer is yes? Then continue reading. 



Are you interested in new technologies? 

Is your English on a high level + one of the European languages? 

Not afraid of new challenges? 

Your answer is yes again? Great, continue with job description!

Main Tasks 

Maintain client relationships through product support over the phone. 

Respond to incoming calls and email from enterprise clients. 

Manage effectively all incoming incidents in a customer service environment 

Gather information from customers, troubleshoot technical and account issues 

Requirements 

High/native level of Flemish and French 

Fluent English 

Team player 

Willingness to learn and apply new technologies 

Analytical skills with demonstrated problem solving ability desired 

Ability to operate in high pressure situations

Good technical skills and knowledge preferable 

Excellent communication skill

We offer

Salary: 15. 000-20.000¿ gross/year (bonus included)

Full time shift: 39 hrs/week, rotating shift from Monday to Sunday. 

Real possibility to grow within the company 

Opportunity to join our international team 

The work is located in Barcelona Center 

Free Spanish/Catalan classes in a Certified Institution 

Relocation Package provided 



Warning: This vacancy is to be filled at the European Jobday Contact Center on October 6, 2015, in presence of the employer and Actiris International.

You can attend prior to a preparatory workshop for the European Job Day Contact Center. During this workshop, you will receive information on the content of functions in a Contact Center, the employers that will attend as well as on the development of the day.

The workshops :

The workshops are organized

-          In Brussels the 29th of September 2015 from 9h30 till 12h30 RegistrationsHERE

-          In Brussels the 29th of September  2015 from 14h00 till 17h00. Registrations HERE

-          In Wallonia the 28th of September  in Liège from 9h30 till 12h30 and from 14h00 till 17h00

and the 29th September in Tournai  from 9h30 till 12h30 and from 14h00 till 17h00

Register for Wallonia HERE

The European Jobday Contact Center day :

You can register at our European Jobday Contact Centre day the 6th of  October 2015 HERE