Beschrijving vacature

The Northern Lights Village brand was born in 2016 and since then we opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.

Our guests are truly international and so is our team, speaking all together 17 languages!

Job Description

We are looking for a joyful, polite, kind and entertaining Guest Services Attendant to join the Northern Lights Village. You will mainly be driving, carrying luggage, guiding people to their safari start point and responding to various inquiries. You will have a charismatic character towards our guests and will play a vital role in ensuring our guests enjoy their stay.

Guest Services Attendant responsibilities are:

-Greeting customers upon entering
-Assisting customers with queries
-Making relevant suggestions
-Driving guests to/from the airport and their cabins
-Helping to arrange transportation for guests
-Take the luggage from groups to the cabins, if requested.

Functievereisten

Guest Services Attendant requirements are:

  • Experience as a Guest Services Attendant or similar position
  • Excellent customer service skills
  • Valid B drivers' license
  • Effective communication skills
  • Vocation education in guest relations and entertainment is an advantage.
Een pre om te hebben

It would be beneficial for a Guest Service Attendant to:

  • Speak other languages: Finnish, Chinese, Japanese, German, Spanish and French are an advantage.
  • Have knowledge of the local area
  • Other drivers' licenses are an advantage
  • Experience on the field
  • Familiarity with hotel software is an advantage
  • Adaptability and flexibility
Arbeidsvoorwaarden

Pay, duration and benefits

  • Minimum 90 working hours per 3 weeks period.
  • Starting in November and until the end of March.
  • Hourly pay negotiated in an interview, according to knowledge and experience
  • Other benefits according to the collective labor agreement.
  • If necessary, the resort provides accommodation in a shared room for €250,00/month
Beperkingen

Before applying, please ensure you have the right to work in Finland.

Functiebeschrijving
Sector:
Hotels and similar accommodation
Beroepsveld:
Car, taxi and van drivers
Onderwijsveld:
Not known or unspecified
Work experience:
Work experience is not required
Taalvaardigheden:
  • English
  • Fluent
Salaris van/tot:
Not provided
Date of expiry:
Link for more information:
Guest Services Attendant, Northern Lights Village, Pyhä

Over het bedrijf

The Northern Lights Village brand was born in 2016 and since then we opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalised service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable… Meer informatie