Beschrijving vacature

As an Airline Reservations Advisor with GDS, you will empower your valuable travel skills while gaining a privileged view and know-how inside one a reputable airline company.

 

As an Airline Reservations Advisor – French Speaker, you will:

  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)
  • Assist clients in the after-sales process by answering inquiries regarding the reservations and attending potential requests, travel dates, promotional financial considerations.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.

 

We are looking for

  • Native or Proficient French and fluent English (minimum level B2)
  • Previous experience with GDS tools like Amadeus, Galileo, or Sabre is mandatory
  • Previous experience in Customer Service or a tourism/travel representative is a plus
  • Excellent communication skills coupled with empathy and team spirit
  • For non-EU residents, it is mandatory to have a valid work permit.

 

We offer you

  • Competitive wages (14 monthly payments per year)
  • Meal Allowance
  • Performance bonus
  • Availability to work from home temporarily*
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package – shared accommodation and flight reimbursement.

 

Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.

 

Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.

 

 

 

 

Functiebeschrijving
Sector:
Travel agency, tour operator and other reservation service and related activities
Beroepsveld:
Customer services clerks
Werkervaring:
Work experience is not required
Taalvaardigheden:
  • English
  • Good
  • French
  • Very good
Salaris van/tot:
Not provided
Date of expiry:

About organisation

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries. With operations in Portugal since 2015, Webhelp currently has 3 sites, in Lisbon, Aveiro, and Braga, and a workforce of… Meer informatie

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