Airline Reservations Advisor with GDS – French Speaker

As an Airline Reservations Advisor with GDS, you will empower your valuable travel skills while gaining a privileged view and know-how inside one a reputable airline company.

As an Airline Reservations Advisor – French Speaker, you will:

• Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)

• Assist clients in the after-sales process by answering inquiries regarding the reservations and attending potential requests, travel dates, promotional financial considerations.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.

We are looking for

• Native or Proficient French and fluent English (minimum level B2)
• Previous experience with GDS tools like Amadeus, Galileo, or Sabre is mandatory
• Previous experience in Customer Service or a tourism/travel representative is a plus
• Excellent communication skills coupled with empathy and team spirit
• For non-EU residents, it is mandatory to have a valid work permit.

We offer you

• Competitive wages (14 monthly payments per year)
• Meal Allowance
• Performance bonus
• Availability to work from home temporarily*
• Health insurance with a dental plan (after 6 months contract)
• Relocation package – shared accommodation and flight reimbursement.

Life at our company

• Work with adventurous people from over 15 nationalities
• Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
• We promote inter-company mobility to work at any of our sites around the world.

Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.