Descrizione dell’offerta di lavoro

Konecta is a multinational company specializing in Business Process Outsourcing (BPO), handling tasks from front office and back office internal operations to the management of external agents' activities. Our focus on quality, excellence, and innovation reflects our commitment to society.

Key Responsibilities:

- Customer Support via phone and chat for Finnish markets.
- Process and handle orders to ensure a seamless customer experience.

What we offer:

- Full-time position with the flexibility of remote work.
- Attractive remuneration, including a base salary, meal allowance, and an appealing productivity bonus.
- Professional development and training opportunities.
- Excellent chance to work in a renowned multinational company.

**Location**:The position is based in Sete Rios (Lisboa).

Requisiti professionali

- Previous experience in a Contact Center environment (valued).
- Experience in customer-facing roles (valued).
- Excellent communication and persuasive skills.
- Resilient and able to handle challenging situations.

Vantaggi

Benefícios:

  • Meal allowance paid in meal card

 

Dettagli dell’impiego
Settore:
Activities of call centres
Campo d’occupazione:
Contact centre information clerks
Education field:
Not known or unspecified
Esperienza lavorativa:
Work experience is not required
Competenze linguistiche:
  • Finnish
  • Fluent
  • English
  • Good
Fascia salariale (Yearly):
20300 - 22700 EUR (Gross pay)
Date of expiry:

About organisation

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 24 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service,… Per saperne di più

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