Job offer description

Konecta is a multinational company specializing in Business Process Outsourcing (BPO), handling tasks from front office and back office internal operations to the management of external agents' activities. Our focus on quality, excellence, and innovation reflects our commitment to society.

Key Responsibilities:

- Customer Support via phone and chat for Finnish markets.
- Process and handle orders to ensure a seamless customer experience.

What we offer:

- Full-time position with the flexibility of remote work.
- Attractive remuneration, including a base salary, meal allowance, and an appealing productivity bonus.
- Professional development and training opportunities.
- Excellent chance to work in a renowned multinational company.

**Location**:The position is based in Sete Rios (Lisboa).

Job requirements

- Previous experience in a Contact Center environment (valued).
- Experience in customer-facing roles (valued).
- Excellent communication and persuasive skills.
- Resilient and able to handle challenging situations.

Benefits

Benefícios:

  • Meal allowance paid in meal card

 

Job details
Sector:
Activities of call centres
Occupation field:
Contact centre information clerks
Education field:
Not known or unspecified
Work experience:
Work experience is not required
Language skills:
  • Finnish
  • Fluent
  • English
  • Good
Salary range (Yearly):
20300 - 22700 EUR (Gross pay)
Date of expiry:

About organisation

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 24 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service,… Find out more

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