WELFARE MANAGER - SUMMER JOB

Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities. From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved in to a globally recognised and trusted brand. Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections. Job description: The Welfare Manager leads the Welfare and Safeguarding within centre to create a safe and healthy environment for students, Group Leaders and staff and is to the go to person for Welfare, Safeguarding and administration issues and concerns in centre. Key Responsibilities: • Promoting and safeguarding the welfare of all students, group leaders and staff in centre • Leading, informing and inspiring a team of colleagues dedicated to students’ development and welfare • Maximising students and group leaders’ satisfaction by ensuring their experience meets or exceeds their expectations • Ensuring the correct implementation and subsequent follow ups of the Welfare and Health & Safety systems under guidance from the Centre Manager and Head Office Specific duties include: • To ensure compliance with the company’s Safeguarding, Health and Safety policies and those of the centre • To be known and approachable to all students, Group Leaders and staff for matters of Welfare, Health and Safety • To check original staff documentation • To train, induct and inspire the centre team in Welfare and Safeguarding • To take appropriate action under guidance from the Centre Manager, Head Office and/or professional bodies where issues of health, safety or welfare arise • To ensure there are systems in place which enable all students to receive appropriate advice and guidance and have a channel reporting concerns during their stay • To oversee the care and supervise of individual students (those not part of group) including the Guardian system: induction, training, implementation, monitoring, meetings, paperwork, student knowledge of their programmes and daily routines • To ensure that there is suitable supervision of students (in consultation with other managers) during activities, excursions, residences, and free time • To ensure all students' dietary, medical, religious, and cultural needs are met To conduct staff and Group Leader meetings on Welfare, Health and Safety and Safeguarding • To assist with student arrival and departures at centre as needed and requested by the Centre Manager • To work with the Activity Manager to ensure Risk Assessments are comprehensive and control measures are being implemented by frontline staff on activities • To support other managers and carry out other operational/campus duties as assigned or requested by the Centre Manager • To assist and accompany individual students to hospitals or clinics when needed. • To supervise individual students who are unwell, monitoring their progress in centre and providing regular updates to parents and agents. Organisational Compliance: The job holder will be expected to operate in accordance with the company’s Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters. Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training. Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.

Education Required: 

• Educated to Degree level or equivalent/or working towards 

• Valid First Aid Certificate (Desirable) 

• Safeguarding Level 1 and 2 (Desirable – if not in possession, Embassy Summer will provide the necessary courses upon successful selection) 

Experience Required: 

• Experience in junior education/learning 

• Office/administration experience 

• A high degree of IT competency - Outlook & MS Office (specifically Excel) 

Experience Desired: 

• Management experience in a summer school environment 

• Managing multiple departments and teams 

Personal Attributes: 

• Ability to lead and inspire a team 

• Excellent communication and interpersonal skills 

• Excellent organisational and planning skills 

• Ability to deal and resolve complex problems and issues 

• Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines 

• Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people 

• Demonstrates emotional resilience in working with challenging behaviours 

• Demonstrates a positive attitude to the use of authority and maintaining discipline

• Demonstrates an exceptional level of attention to detail 

• Fluent in written and spoken English 

• Knowledge of any other languages is considered advantageous Eligibility and Safe Recruitment: Applicants MUST be eligible to work in the EU.

Embassy Summer is committed to promoting and safeguarding the welfare of children and young people and expects all staff to share this commitment: • All gaps in CVs must be explained satisfactorily 

• Proof of identity and (where applicable) qualifications will be required 

• Clear Criminal Record Check and references will be required prior signature of the contract 

Working Week:

• 6 days* out of 7 (1 day off per week) 

• All management roles are residential * Maximum weekly hours will be detailed in the Offer Letter

Our competitive Management weekly pay, inclusive of accommodation, will be based on the size of the centre and experience. 

We will discuss this with you at the time of your interview. Accommodation is provided from the night before your first working day until the night of your last working day

Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.