On site Field Service, CMS Portugal

Role Summary/Purpose:

• The Field Service Representative will be responsible for providing on-site technical customer service. This position will include chemistry test, chemical feed, chemical inventory management, technical recommendations, and written service reports.The position requires extensive travel.

Essential Responsibilities:

• Main responsibilities include:
• Act as technical consultant and liaison with customer management and technical counterparts.
• Provide service and support to customer sites within region and nationwide as needed.
• Coordinate functions with Field Services Management.
• Perform water analysis and/or collect samples for preparation, labeling and shipment to designated laboratory for analysis.
• Write on site report based on any work carried out at site.
• Relay customers' feedback to Sales and/or Technical Department.
• Recommend appropriate procedural and/or policy changes that will help overall effectiveness.
• Travel to and remain at all assigned job-sites until assigned tasks are completed.
• Manage all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle if required and all EHS policies.

Qualifications/Requirements:

• Chemical Engineering Degree or similar education.
• Proven experience in the water treatment industry is a must.
• Fluent in Portuguese and English is a must. Please note candidates with no fluency in portuguese will not be considered.
• Tasks oriented.
• Team player.
• Good communication skills.
• Customer focus.
• Ability to work independently.
• Availability to travel extensively.
• Valid driver licence for Spain.
• EU Work Permit

Desired Characteristics:

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Ability to work independently.
• Strong problem solving skills.