On site Field Service, CMS Portugal
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Role Summary/Purpose:
- The Field Service Representative will be responsible for providing on-site technical customer service. This position will include chemistry test, chemical feed, chemical inventory management, technical recommendations, and written service reports.The position requires extensive travel.
Essential Responsibilities:
- Main responsibilities include:
- Act as technical consultant and liaison with customer management and technical counterparts.
- Provide service and support to customer sites within region and nationwide as needed.
- Coordinate functions with Field Services Management.
- Perform water analysis and/or collect samples for preparation, labeling and shipment to designated laboratory for analysis.
- Write on site report based on any work carried out at site.
- Relay customers' feedback to Sales and/or Technical Department.
- Recommend appropriate procedural and/or policy changes that will help overall effectiveness.
- Travel to and remain at all assigned job-sites until assigned tasks are completed.
- Manage all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle if required and all EHS policies.
Qualifications/Requirements:
- Chemical Engineering Degree or similar education.
- Proven experience in the water treatment industry is a must.
- Fluent in Portuguese and English is a must. Please note candidates with no fluency in portuguese will not be considered.
- Tasks oriented.
- Team player.
- Good communication skills.
- Customer focus.
- Ability to work independently.
- Availability to travel extensively.
- Valid driver licence for Spain.
- EU Work Permit
Desired Characteristics:
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Ability to work independently.
- Strong problem solving skills.